“I like not having to depend on a hearing professional to hear better”

BeHear SMARTO customer from France
Michel prefers the on-ear headset provided with SMARTO.

We first “met” Michel Baudry back in December of 2019 when he purchased the BeHear NOW + HearLink transmitter bundle. Since then he swapped the NOW for a BeHear ACCESS to benefit from the telecoil, and most recently purchased a BeHear SMARTO. That’s what we call a loyal customer!

We recently learned that Michel was visiting Israel, so we invited him to our office, and asked him a few questions to gain some insights.

Q. How did you find out about BeHear assistive hearing products?
A. I have always been curious about hearing products, investigating them on the web. I first learned about the Bose HearPhones product in a New York shop. I continued to investigate and came across a comparison between Bose and BeHear on the Hearing Tracker site. I corresponded with members of the BeHear team, and even met the CEO at CES. I was convinced that the product was for me.

Q. Have you ever used hearing aids?
A. Yes, I tried many of the cheap systems that are promoted on Amazon and Alibaba. I never accepted the price paid to audiologists by my friends; I think it is crookery. Just like I don’t accept it for glasses (I have been buying mine on EyeBuyDirect for 10 years and I am very happy with them).

Q. In which hearing situations does the BeHear product help you to hear better?
A. Live conversation, watching television, and watching video content on my smartphone.

Q. What do you like about the product?
A. It answers my need for hearing tools without requiring medical professional support. I also like the neck loop form factor — I can’t lose it!

Q. Anything else you’d like to share?
A. People may be reluctant to choose something like BeHear ACCESS because it is so obvious, but for me it is a plus! I can’t lose it, it holds a charge for 13 hours, I can tune it by myself, it is easy to recharge. I don’t care that the design isn’t modern — I prefer efficiency!

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