Release Notes


Release Notes for BeHear NOW Firmware (version 0013)


Note: Upgrade time for Android phones is approximately 10-15 minutes. Upgrade time for iOS phones is several hours (therefore, nighttime upgrade – with iPhone connected to charger – is recommended).

Target

This firmware is applicable to BeHear NOW headsets with hardware version 1.0.0 and previous firmware release numbers 000F, 0010 or 0011.

Enhancements

  1. Improved sound quality in Personal Hearing operation mode.
  2. The volume of voice prompts and tones has been standardized for all operation modes.

User Interface

  1. The improved sound quality in Personal Hearing operation mode mentioned above is reflected in a new Best Sound Point (BSP) grid. The matrix is now 7×7 for a total of 49 different squares in the grid. Each square represents a different sound mix for the selected hearing profile (Indoor, Outdoor, Crowd and Live Music). Instructions for setting the BSP remain unchanged (view more information about BSP here).
  2. A Spanish language interface option has been added to the Settings menu (alongside English and French).

Bug Fixes

None.

Known Issues

Loudness of voice prompts cannot be regulated.


Release Notes for BeHear NOW Firmware (version 0102)


Note: Upgrade time for Android phones is approximately 10-15 minutes. Upgrade time for iOS phones is several hours (therefore, nighttime upgrade – with iPhone connected to charger – is recommended).

Target

This firmware is applicable to BeHear NOW headsets with hardware version 1.0.1 and previous firmware release numbers 000E, 0100 or 0101.

Enhancements

  1. Improved sound quality in Personal Hearing operation mode.
  2. The volume of voice prompts and tones has been standardized for all operation modes.

User Interface

  1. The improved sound quality in Personal Hearing operation mode mentioned above is reflected in a new Best Sound Point (BSP) grid. The matrix is now 7×7 for a total of 49 different squares in the grid. Each square represents a different sound mix for the selected hearing profile (Indoor, Outdoor, Crowd and Live Music). Instructions for setting the BSP remain unchanged (view more information about BSP here).
  2. A Spanish language interface option has been added to the Settings menu (alongside English and French).

Bug Fixes

None.

Known Issues

Loudness of voice prompts cannot be regulated.


Release Notes for BeHear NOW Firmware (version 0011)


Note: Upgrade time for Android phones is approximately 10-15 minutes. Upgrade time for iOS phones is several hours (therefore, nighttime upgrade – with iPhone connected to charger – is recommended).

Target

This firmware update is applicable to BeHear NOW headsets with hardware version 1.0.0 and previous firmware release number 000F.

Bug Fixes

Notification tones in ListenThrough and EasyListen operation modes are no longer uncomfortably loud.

Known Issues

Loudness of voice prompts cannot be regulated.


Release Notes for BeHear NOW Firmware (version 0101)


Note: Upgrade time for Android phones is approximately 10-15 minutes. Upgrade time for iOS phones is several hours (therefore, nighttime upgrade – with iPhone connected to charger – is recommended).

Target

This firmware update is applicable to BeHear NOW headsets with hardware version 1.0.1 and previous firmware release numbers 000E or 0100.

Bug Fixes

Notification tones in ListenThrough and EasyListen operation modes are no longer uncomfortably loud.

Known Issues

Loudness of voice prompts cannot be regulated.


Release Notes for W&H BeHear Application (versions 000F & 000E)


Current Release Number:
000F (for Hardware Version 1.0.0)
000E (for Hardware Version 1.0.1)

Note: Upgrade time for Android phones is approximately 10-15 minutes. Upgrade time for iOS phones is several hours (therefore, nighttime upgrade – with iPhone connected to charger – is recommended).

Enhancements

  1. Improved accuracy of the Hearing Assessment, since the tones are no longer generated from the phone and are therefore more consistent
  2. For iPhone users: The Bluetooth® pairing procedure has been simplified and Bluetooth connection with iPhone is now more stable
  3. More options for restoring the Bluetooth connection with paired devices have been added (in addition to using W&H BeHear app’s Connection screen)
    a. quickly pressing the headset’s Power button
    b. quickly pressing either of the volume control buttons on the headset’s left control box
  4. Connection with the HearLink™ transmitter has been simplified; quickly pressing the Power button on the headset now establishes the connection
  5. Vibration support for incoming phone calls has been expanded to include all types of smartphones.
  6. For Hardware Version 1.0.1 only: Voice prompts are now available in multiple languages: English, Spanish, Chinese, French, Japanese (requires special firmware update — contact us for details)

Known Issues

Loudness of voice prompts cannot be regulated.

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Where to Buy W&H Products

The BeHear NOW headsets are available for purchase from our on-line store (along with the HearLink assistive listening transmitter). For bulk purchase pricing, contact us here.

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Upcoming Events

Hearing Tech Expo

Hearing Tech Expo the largest consumer hearing health fair in the country (outside of the HLAA National Convention). The 8th annual Expo is scheduled to take place on Saturday, February 15, 2020 at the Manatee Technical Institute in Sarasota, Florida. Sarasota is one of the most hearing friendly cities in the US and the world with 120 major theaters, meeting places and houses of worship equipped with a loop system. Attendees are invited to visit the Alango - Wear & Hear booth to try and compare our personalized hearing amplification solutions. Manatee Technical Institute, Sarasota, Florida - Saturday, February 15 9:00 am - 3:00 pm

Future Health

Future Health showcases the significant advances being made around the globe and inspires professionals to be progressive in their approach to the challenges we face. The event brings together government and policymakers, innovative products and solutions, and a global network of buyers and professionals. We are proud to participate as innovators in this space with our disruptive hearing enhancement products. ExCeL London - March 17-18

HearTech (formerly AAA)

HearTech 2020 (formerly AAA), the American Academy of Audiology's annual conference and exposition, is the world's largest gathering of audiologists. This annual meeting provides participants the opportunity to attend four days of educational sessions, explore the latest in hearing technology, and network with colleagues from around the world. New Orleans, USA - April 1-3 - Booth 202

HLAA Convention 2020

The Hearing Loss Association of America (HLAA) is the leading U.S. organization representing people with hearing loss. This annual convention, sponsored by HLAA in a different city every year, is an opportunity for people with hearing loss and their families to learn how to adjust to living with hearing loss, and to become acquainted with the assistance and resources available to them. Information about new legislation, trends and technologies that aid this community are presented in the conference sessions, and in the exhibits hall. Stop by our booth to try out the latest Wear & Hear assistive hearing solutions. New Orleans, Louisiana, USA - June 18-20

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