What is the difference in the TV listening system with personal amplifier vs. just the amplifier?
Using one of the BeHear headsets on its own in Personal Hearing mode will pick up sound from the television and amplify it according to your hearing profile (if you have performed the Hearing Assessment in our W&H BeHear app to personalize the device). This may be sufficient for your needs.
However, the benefit of the HearLink (or HearLink PLUS) transmitter is that it captures the TV audio and transmits it directly to the personalized headset, eliminating distractions (such as room reverberation, and ambient noise).
Additionally, since your headset can pair simultaneously with two Bluetooth devices, if you receive a phone call on your paired mobile phone while watching television the TV audio will be muted automatically, and then resume once you disconnect the call.
Can I use the BeHear to listen to the TV without the HearLink PLUS?
You can use the BeHear headset to listen to the TV even without the HearLink PLUS transmitter, but HearLink PLUS will provide better sound quality, as the audio will be streamed directly to the headset.
What’s included in the box?
In the box you have the BeHear headset, a charging cable, 3 different sizes of ear hooks and 9 different pairs of ear tips. BeHear NOW comes with a travel case and BeHear ACCESS comes with a travel bag and a charging cradle.
Which operating system does the W&H BeHear smartphone app support?
The W&H BeHear smartphone application supports both Android (from version 4.4 and up) and iOS (from version 9 and up).
Does the published price include shipping?
Yes, it does.
What is your return policy?
You have 30 calendar days to return any item you purchased from the WearAndHear.com site (from the date you received it). To be eligible for a return, your item must be in good condition, in the original packaging. Your item needs to include the receipt or proof of purchase.
From where will my order ship?
Products ordered to North American addresses are shipped from our logistics center in the USA and are typically delivered within one week. Orders to the European Union are shipped from our logistics center in the U.K. or The Netherlands and are typically delivered within a week to ten days. Orders for the rest of the world are shipped from Israel and are typically delivered within a week to ten days.
Will these headsets help me to hear better in conference calls such as MS Teams and WebEx?
Yes, our assistive hearing headsets are designed to give you personalized amplification for computer-generated audio and conference calls, as well as live conversations. For conference calls with apps such as Skype, Zoom, MS Teams, Google Meet, and WebEx, you will simply need to pair the BeHear headset with the sound source (smartphone or computer) and select BeHear in the conference platform’s audio settings.