Is there a way to adjust volume on left or right individually without editing a hearing profile?

May 24, 2020

The answer is yes. When you are in Personal Hearing mode, tap the equalizer button under the hearing environment icons. Scroll down until you reach the “Balance” section. You can adjust the balance between ears here, and it will apply to all hearing environments (Indoor, Outdoor, Crowd, and Live Music) as well as the hearing modes (Personal Hearing, Mobile Calls, and Audio Streaming).
You may find this setting useful for situations in which annoying sounds are coming from a specific direction, and you are unable to change your physical position. Otherwise, there may be no need, since once you have applied the results from your hearing assessment to the headset the balance should then be optimal for your unique hearing profile.

How is the telecoil response related to the microphone response in BeHear ACCESS?

August 18, 2019

  1. The BeHear ACCESS headset is calibrated with a standard inductive loop transmitter as per the ANSI S3.22-2009 standard.
  2. Signal levels can be adjusted based on the current environment using the headset’s volume control (either manually or via the free app we provide for iOS and Android smartphones).

How can I use BeHear to hear better in noisy places?

August 04, 2019

BSP-best-sound-point-screenshot

Our BeHear headsets have technology for enhancing nearby speech while dampening down distracting background noise. These are displayed on the “Personal Hearing” screen:

  • the “Best Sound Point” grid 
  • the “Noise Reduction” controls

There are four microphones in the headset (two in the ear buds and two in the control boxes, which lie near your collarbone). These microphones pick up ambient, nearby sounds, like your conversation.

Use the grid to focus on your conversation partner by choosing a square that sounds best to your ears (depending on the pitch of the partner’s voice). Each square in the grid defines a specific sound level which is a unique combination of frequency (left to right is low to high) and amplitude (bottom to top is low to high). The edges of the grid represent the extreme combinations. For more information about this grid, read this post.

If the background noise is bothering you, the Noise Reduction levels will help screen those out.

Watch this video for more information about Personal Hearing mode.