The app’s Home menu button is grayed out.

Tags: app, application, bluetooth, button, connection, gray, grayed, grey, greyed, home, menu, pair, pairing, re-connect, reconnect, unavailable

A grayed-out Home button indicates that the headset is not connected to the app. Go to Settings->Connection and verify that the headset is in the Paired Devices list. If you don’t see the BeHear device in the list you’ll need to pair it — see the video links below for instructions.

screenshot of paired BeHear device
When a BeHear device is paired properly a checkmark will appear.

When the headset is connected properly a checkmark will appear. If there is no checkmark, tap the name of the headset in the list of Paired devices to re-connect the headset. Another way to reinstate the connection is with a short press on the headset’s Power button. For more information about pairing your headset with the app, watch these videos:

Share this:

Related Articles

Tags and Keywords

Where to Buy W&H Products

The BeHear headsets are available for purchase from our on-line store (along with the HearLink and HearLink PLUS assistive listening transmitters). For bulk purchase pricing, contact us here.

Go to Shop

Upcoming Events

UK Care Expo

July 6-7, 2022

UK Care Week absorbs past healthcare brands (Dementia, Care & Nursing Home Expo and the Home Care Expo) into an event that is inclusive to the whole care industry. Alango BeHear is proud to sponsor the event with a demo…

TEDPA

July 14-16

The mission of TEDPA (Telecommunications Equipment Distribution Program Association) is to convene for the purpose of information exchange and to assist one another with the administration of specialized telecommunications equipment distribution programs for persons with disabilities. At the TEDPA 2022…

Read More