This sometimes happens when ListenThrough is activated on a high transparency setting (the dot on the scale is set far on the right). In this instance, slide the dot to the left until the strange sound disappears.
Alternatively, turn off ListenThrough completely by sliding the dot all the way to the left (or tapping the mute button to the left of the scale), or by pressing the middle button on the headset’s right-hand control box.
You can also change the default settings for ListenThrough so that it will not be activated until you choose to do so. To change the default settings:
- Tap the “Settings” icon at the bottom of the W&H BeHear app screen.
- Tap the “Device” icon.
- Scroll down to the “ListenThrough Music” section, and tap the ▼ symbol below the descriptive text to reveal the drop-down list of options.
- Choose “OFF”.