My headset is behaving erratically.

If your BeHear headset behaves unexpectedly there are three ways to reset it: you can restart it, remove the Bluetooth connection data, and/or restore the original factory configuration.

  1. To restart BeHear in a simple reset, connect it to the charger. All configuration and connection data will be preserved.
  2. To restart BeHear and remove the Bluetooth connection data only:
    1. Power on the BeHear headset.
    2. Press and hold the Power button + the middle and bottom buttons on the right control box simultaneously for approximately 8 seconds, until a purple L.E.D. blinks once.
    3. Power off the headset and then power it on again.
  3. To restart the BeHear headset and restore the original factory configuration:
    1. Power on the BeHear headset.
    2. Press and hold the Power button + the middle and top buttons on the right control box simultaneously for approximately 8 seconds, until a yellow L.E.D. blinks once.
    3. Connect the headset to the charger.
    4. Disconnect the headset from the charger and then power the headset on.

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