The Bluetooth connection keeps cutting out.

  1. Verify that you are not more than 10 meters (approx. 30 feet) away from the device.
  2. If you are using BeHear headset outdoors, we recommend that you carry your phone on the right side of your body. When indoors, the Bluetooth radio waves can bounce off walls and it doesn’t matter on which side the phone is located. Outdoors the phone needs a direct line of sight with the antenna, which is on the right side of the neck-band.

Share this:

Related Articles

Tags and Keywords

Where to Buy W&H Products

The BeHear headsets are available for purchase from our on-line store (along with the HearLink and HearLink PLUS assistive listening transmitters). For bulk purchase pricing, contact us here.

Go to Shop

Upcoming Events

CES 2022

January 5-8, 2022

CES, the world's most influential technology event, will return to Las Vegas, Nevada in January 2022. The global stage for innovation, CES convenes the tech industry, giving a global audience access to major brands and startups, as well as the…

Future Health Innovations

March 15-16, 2022

Future Health is an international world class exhibition and conference, organized in association with UKIHMA (the United Kingdom International Healthcare Management Association). Alango - BeHear is pleased to participate in this in-person showcase of innovative healthcare products and solutions that…

Read More