What can I do when my HearLink transmitter loses connection with my BeHear headset?

Tags: behear, bluetooth, connection, hearlink, reconnect, transmitter

First, verify that you are within Bluetooth range (~10 feet, 3.5 meters for HearLink; ~200 feet, 60 meters for HearLink PLUS).

If that is not the issue, and a long time has passed between uses, or if the smartphone has been playing an audio stream, the headset may not automatically reconnect with the HearLink or HearLink PLUS transmitter when you are within range. In this case, a short press on the headset’s Power button should re-establish the connection with the transmitter.

Share this:

Related Articles

Tags and Keywords

Where to Buy W&H Products

The BeHear headsets are available for purchase from our on-line store (along with the HearLink and HearLink PLUS assistive listening transmitters). For bulk purchase pricing, contact us here.

Go to Shop

Upcoming Events

CES 2022

January 5-8, 2022

CES, the world's most influential technology event, will return to Las Vegas, Nevada in January 2022. The global stage for innovation, CES convenes the tech industry, giving a global audience access to major brands and startups, as well as the…

Future Health Innovations

March 15-16, 2022

Future Health is an international world class exhibition and conference, organized in association with UKIHMA (the United Kingdom International Healthcare Management Association). Alango - BeHear is pleased to participate in this in-person showcase of innovative healthcare products and solutions that…

Read More