While I’m on a call using the BeHear headset I periodically hear the voice prompt say “disconnected” and then “connected” (but the call doesn’t drop). How can I get it to stop?

This sometimes happens when two Bluetooth devices (e.g., your smartphone and a computer) are both connected to the BeHear headset. We are currently working to fix this problem. Until we do, our suggestion is to disconnect the device which is not currently in use for the purposes of the call.