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This is a known issue. Until the next software release, we recommend performing the following reset, which will remove the Bluetooth connection and restart the headset.
(middle and lower buttons on the right-hand control box, and the power button)Wear & Hear c/o Alango Technologies, Ltd.
2 Etgar St., PO Box 62
Tirat Carmel 3903213 Israel
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The BeHear headsets are available for purchase from our on-line store (along with the HearLink and HearLink PLUS assistive listening transmitters). For bulk purchase pricing, contact us here. 
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