General - Pre-Sales Questions

The primary functions of the BeHear PROXY neck speaker are:

1. To provide a comfortable and convenient way to listen to streamed audio (from a television, smartphone, laptop, gaming console, music player, etc.).

2. To allow you to participate in mobile/video calls.

For these use cases Bluetooth is required, and both “ears free” loudspeaker mode and earphones mode are supported.

A secondary function of the BeHear PROXY is to provide hearing amplification for live conversations and ambient sounds. No Bluetooth is required for this functionality, which is supported in earphones mode only. For best results, however, we recommend personalizing what you hear by performing the Hearing Assessment in the W&H BeHear app, which requires a Bluetooth connection to the smartphone on which it is installed. Upon completion of the assessment your unique hearing profile will be programmed into the BeHear PROXY neck speaker, and the Bluetooth connection will no longer be needed.

BeHear PROXY weighs 9 ounces (256g). It fits comfortably around your neck and rests on your collar bone.

When the earbuds in the BeHear PROXY have been retracted into the neck speaker, and the mode switch on the neck speaker is in the loudspeaker position, the following features are available:

  • Audio play from any Bluetooth-connected source (TV, game console, smartphone, etc.)
  • Hands-free mobile and video calls
  • EasyListenTM for slowing down incoming speech
  • SonicVibranceTM for rich stereo sound during audio play

When using the retractable earbuds in BeHear PROXY, and the mode switch on the neck speaker is in the earbud position, the following features are available:

  • Personalized amplification based on the results of the Hearing Assessment
  • Audio play from any Bluetooth-connected source (TV, game console, smartphone, etc.)
  • Hands-free mobile and video calls
  • EasyListenTM for slowing down incoming speech
  • ListenThroughTM for hearing important ambient sounds above audio play

Operating Instructions

On the inside of the neck band, on the right-hand side, there is a Power switch. Shift it towards the back and hold it until the unit vibrates. The LED on the top side will shine light blue, and a voice prompt will be played. The same action will turn the unit OFF.