Alango’s Wear & Hear Product Line and Digital Health During COVID-19

June 11, 2020

Efficient medical service and care require a continuous voice communication between the patient and the provider. Hearing loss negatively impacts the ability to communicate.

Video excerpt of Wear & Hear CEO and Founder Dr. Alexander Goldin’s recent presentation in an Israel Export Institute webinar entitled: “Digital Health COVID-19 Response – Keeping Patients Away from Hospital with No Compromise in Medical Services and Care”.

Hearing loss today is not a rare health condition. On average, 15% of population have some level of hearing loss, 5% have disabling hearing loss. The situation is becoming worse quickly with age. Nearly half of those older than 75 have disabling hearing loss.

Using BeHear ACCESS personalized hearing headset in medical situations
Comprehensible doctor-patient communication is extremely important for optimal treatment of any ailment.

As a result, many elderly people who are admitted to hospitals cannot communicate properly. Patients with untreated hearing loss may not understand explanations of the treatment they receive, they cannot understand instructions and they may not follow the medical procedures once they discharge from the hospital because they simply did not hear them well.

BeHear ACCESS enhances hearing of television dialogue
Intelligible telecommunication is more important than ever as large numbers are currently “sheltering in place”.

Being at home and getting medical services remotely also requires good verbal telecommunication. Understanding of questions and instructions is the key for success since when people are at home, there may be no one to monitor them. Being at home without an ability to communicate efficiently is also related to the feeling of isolation and loneliness leading to depression.

Most of hearing-impaired people could benefit from hearing amplification, but only few use it. Hearing amplification today is associated with hearing aids that, even in developed countries, are used by only 25% of those who need them. In low income countries the situation is much worse. What can we do to improve communication with hearing-impaired people?

Our company, Alango Technologies was founded in 2002 and, today, we are a leading licensor of digital voice enhancement technologies for the communication market. Improving voice communication is our bread and butter. Four years ago we decided to develop our own line of alternative, disruptive hearing amplification devices that can help people to communicate in all situations. Several of our products are on the market already and more will come soon. We call our brand Wear & Hear.

BeHear NOW personalized hearing amplifier
BeHear NOW personalized hearing amplifier

BeHear NOW is our first device that looks and works as a stylish Bluetooth stereo headset, but it is also a powerful digital hearing aid. It can work as a standalone device, but its full functionality is achieved via its smartphone application. The user performs a simple, intuitive hearing assessment. After that, all sounds are personalized for the best hearing experience in live conversations, music streaming and phone calls. During phone calls, it can even slow down the incoming voice improving its intelligibility. This makes BeHear a great tool for hearing impaired people to communicate with medical service providers.

HearLink PLUS use case schematic diagram
When connected with HearLink PLUS, our long-range Bluetooth transmitter, BeHear works as an advanced TV listening system.
BeHear ACCESS assistive hearing headset with telecoil and charging cradle

BeHear ACCESS is similar in functionality to BeHear NOW, but it has been designed for older people. It has larger control boxes with big buttons convenient for people with dexterity problems. BeHear ACCESS also integrates telecoil receivers for use in facilities equipped with hearing loops.

BeHear BUSINESS monaural personalized hearing headset
BeHear BUSINESS monaural personalized hearing headset

BeHear BUSINESS is a monaural personalized hearing amplifier and Bluetooth communication headset for client-facing professionals who may not feel comfortable wearing a stereo headset at work. [By the way, it is a great device for medical personal with hearing loss!]

BeHear PROXY personalized neck speaker with retractable ear buds
BeHear PROXY personalized neck speaker with retractable earbuds.

BeHear PROXY is a personalizable neck speaker for TV listening. It also works as a high-quality speakerphone with loudspeakers very close to the user’s ears. If privacy is important, it can be easily transformed into a headset and personal sound amplifier by pulling out its retractable earbuds.

YONA - remote microphone with Bluetooth connectivity
YONA – remote microphone with Bluetooth connectivity

YONA is our remote microphone that can transmit voice into any of our BeHear devices, improving communication in noisy environments or over large distances.

There are multiple data today indicating that good hearing and the ability to communicate are key to good health. Our goal is to make our world sound good to all of us.

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Reducing the Curse of Isolation for People with Hearing Loss

April 03, 2020

by Dr. Alexander Goldin

♦ Social isolation is a fundamental health-related problem. This excellent article gives a lot of information about how social isolation may be related to hearing loss.

In these turbulent times brought on by the COVID-19 virus, lives of people with disabilities may be even more difficult than usual. Hearing loss greatly limits our ability to communicate. People with hearing loss often utilize other channels of information, such as lip reading, body language, and other visual cues, or even the sense of touch, to compensate for the lack of information typically received from a healthy auditory system. These days, such people may require live, face-to-face interaction with others much more than people with normal hearing. Isolation caused by preventive measures against spreading the virus deprives them of those additional information channels. While some of them can live almost normal lives in good times, compulsory physical isolation may significantly and disproportionately exacerbate their problems. It is a well-known scientific fact that hearing loss is a major health factor leading to social isolation, depression, cognitive decline, and premature dementia. If the hearing loss is not addressed in a proper and timely fashion this process of decline can accelerate rapidly.

Traditionally, hearing loss has been treated through the use of hearing aids. However, with less than 20% of hearing-impaired people in the U.S. using hearing aids, we can surely say that hearing aids have failed to provide a comprehensive solution. This is, mainly, due to 4 main factors:

1. Price: Hearing aids are extremely expensive

2. Social stigma: People don’t like hearing aids, thinking they make them look older or handicapped.

3. Limited functionality: Basic hearing aids provide hearing amplification only. Today, the most expensive, top-of-the-line hearing aids allow the wearer to make phone calls, but the quality of sound and the frequency range is still far from perfect.

4. Time to set up and tune: Hearing aids are distributed and tuned by professionals, requiring between 4-7 visits to get them adjusted properly.

In today’s reality of limited mobility and closed or restricted access to audiology services, the fourth factor is becoming a real bottleneck, even if the first three problems are somehow resolved (e.g., if high end hearing aids are distributed for free and people don’t care about how they look). For many people there is simply no way to get help. Hearing loss is not considered a life-threatening condition. Of course, it is not, but the consequences of not treating it are. The situation may become critical as cognitive decline may happen quickly and irreversibly for elderly people. We’d better not wait until too late and try to get them help ASAP.

We feel that our BeHear line of Personalized Hearing Headsets provides a good, comprehensive, and timely solution for quickly getting help for hearing loss these days. These hearables provide an advanced, no compromise, yet affordable, easily-to-operate, and fully personalizable hearing solution. And the great news is that personalization of our hearing amplification headsets does not require any professional service. It can be done easily by the user or his/her friends or relatives through a simple, intuitive, and free smartphone application.

Our BeHear hearing amplification headsets address all aspects of voice communication:

BeHear ACCESS use case couple in kitchen
Reduce the stress resulting from involuntary, prolonged confinement with better communication tools.

1. These hearables resolve difficulties of face-to-face communication between people confined inside their homes. Being able to communicate with a hearing-impaired person without raising your voice or, from the impaired side, without asking the speaker to talk louder, clearer, etc., may greatly reduce otherwise quickly accelerating stress and mutual antagonism. BeHear hearing amplification headsets can be a family peace saving option in many such cases.

2. Many seniors are prevented from communicating in person with their families and are relying on phone conversations to stay in touch. For those with hearing loss it is more difficult to understand phone speech because they do not have the visual cues afforded by in-person conversation. Also, phone amplification options and the sound quality of modern phones are limited. The sound options of mobile phones may also not allow suitable personalization. BeHear hearing amplification headsets resolve these problems by enabling mobile phone calls with high quality sound which is optimized for the user’s specific hearing loss. They can even slow down the voices of fast talkers, making them more intelligible, without asking them to do so.

3. People are watching more television these days. Being able to comprehend TV dialogue at normal volumes will be appreciated by other house dwellers / neighbors. When used with HearLink PLUS transmitters, BeHear hearing amplification headsets work as top-quality TV listening systems with personalized sound.

Couple wearing BeHear ACCESS hearing headsets practicing yoga indoors on mat
Music has a soothing effect if it can be heard properly.

4. Stress is a big problem for people confined to a small space. Quiet, calm music is a great relaxation tool when you can hear it as it was meant to be heard. Unfortunately, hearing impaired people are often deprived of this. Listening and enjoying quiet music requires good hearing. Otherwise, people either cannot hear it, or it is too loud. There is simply no comfortable listening level. BeHear hearing amplification headsets can help resolve this difficulty, allowing people to reduce their stress.

Patient wearing BeHear ACCESS headset receives meal from orderly.
Hearing well simplifies and tempers communication between patients and their caregivers.

5. Hearing better with BeHear hearing amplification headsets can help people avoid panic (typically the physical representation of fear, which is a result of feeling helpless or lacking self-confidence). When a person can hear and understand the guidelines for keeping safe they will be calmer, overall.

Last but not least, things may be getting worse in some cases and people may need to rush to hospitals. Even people actively using hearing aids rarely take them to hospitals as they are afraid of losing or damaging their very expensive devices. People without hearing help will experience difficulties in communication with the hospital staff, thus receiving unclear or inadequate treatment. The communication challenges are compounded if the staff are wearing face masks, concealing the physical clues that are useful for comprehension, and taking into account the general background noise which characterizes emergency rooms and hospital wards during a pandemic.

This situation may further increase mental stress and eventually lead or contribute to a well-known disorder called “delirium”, an acute disturbance of mental abilities. We believe that hearables from Alango BeHear can provide a hearing enhancement solution that is affordable, durable, and easy-to-use in hospital conditions.

The earlier people get help, the faster they recover, and the less it costs us as individuals and society in general.

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“Outstanding Hearing Devices” Determines Tech Blogger

April 24, 2020

“There needs to be an increase in public awareness about alternative solutions to hearing enhancement, such as Wear & Hear.”

The Jerusalem Post logo

♦ Hillel Fuld is a global speaker, tech blogger, startup marketer, and leading online influencer. His work has been featured by CNBC, Forbes, Inc, Entrepreneur, TechCrunch, and many others. His latest column in “Hillel’s Tech Corner”, published weekly in The Jerusalem Post, focused on how Wear & Hear can alleviate added stress experienced by those with untreated hearing loss during the age of the Corona virus.

In his post, Mr. Fuld mentioned the effects the COVID-19 pandemic is having on our daily lives, focusing on various types of mental anguish. He noted:

One thing I recently came to realize is that stress levels are much higher for those who don’t hear well.

Mr. Fuld poses the question: “So now, in the age of COVID-19, when mobility and income are even more restrictive, can anything be done to assist those with hearing loss?” and comes to the conclusion that Alango Technologies, with our Wear & Hear products, have some great solutions.

…these devices resolve difficulties of face-to-face communication between people confined inside their homes. They also enable mobile phone calls with high quality sound optimized for the user’s specific hearing loss.

This can mean an end to at least some of the frustration experienced by those with untreated hearing loss, AND of those who want to communicate with them. He further notes:

FOR USERS, this means television can be watched at a volume acceptable to all housemates as there is no longer a need to crank up the volume in order to understand dialogue. Also, listening to calming music can be made pleasurable again, as the devices amplify notes that previously went unheard, to provide a richer listening experience.

What’s next?

There needs to be an increase in public awareness about alternative solutions to hearing enhancement, such as Wear & Hear. Hearing loss is natural and extremely common, and I feel we must collectively do our best to accommodate those with hearing loss by letting them know of their options in an effort to ease their frustrations in daily life.

Read the original post here.

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How to Alleviate Unnecessary Stress for the Elderly During the Pandemic

March 26, 2020

The Most Vulnerable Age Group to Catch the Virus is Also the Group Most Likely to Suffer from Hearing Loss

Using BeHear ACCESS personalized hearing headset in medical situations
Comprehensible doctor-patient communication is extremely important for optimal treatment of any ailment.

♦ Getting sick enough to see a health professional during these days of the Corona virus pandemic is stressful in its own right, but inability to hear the staff’s diagnosis or treatment strategy because you left your hearing aids behind is truly frustrating. What can be done?

While not being directly related, there is a strong correlation between the severity of symptoms for people infected with COVID-19 and hearing loss rates for different age groups. Both worsen quickly with age. Logically, this leads to a direct link between the number people being infected and admitted to hospitals, and the number of hospital patients with high levels of hearing loss.

Hearing aids are very expensive devices that are easy to lose and easy to fall into disrepair. Few people take their hearing aids with them when they rush to noisy emergency rooms, eventually limiting their abilities to communicate with the hospital staff and get the proper treatment. Not being able to hear and understand the situation also contributes to a condition called “delirium” which is an acute disturbance of mental abilities. This hospital-induced delirium typically results from the combination of stress from poor health, disorientation from being in an unfamiliar environment with strangers, disruption of routine, and absence of familiar faces.

We believe that Alango Wear & Hear products can provide a hearing enhancement solution that is affordable, durable, and easy to use in hospital conditions. It is also multi-functional, allowing patients to better understand the medical staff, communicate over the phone, enjoy music, and watch TV.

BeHear ACCESS personalized hearing amplifierFor example, BeHear® ACCESS is a stylish hearing amplifier for people who need enhanced hearing in specific situations. It looks (and functions) like a typical Bluetooth® stereo headset but also provides enhancement for all-around hearing (live conversations, mobile phone calls, music play, ambient hearing), as well as assistive listening functionality. A dedicated free smartphone app allows wearers to fine-tune sound in real-time, and built-in Telecoil receivers ensure best possible hearing in locales equipped with hearing loop technology.

HearLink PLUS long range low latency Bluetooth audio transmitter
When the HearLink PLUS transmitter is connected to the TV, other residents will not be disturbed by loud television volume.

The BeHear ACCESS headset can be paired with HearLink® PLUS, a Bluetooth® transmitter that streams audio directly from the television’s analog or digital (optical) sound source to the viewers ears. Ambient noises, room reverberation, and other types of sound interference which hamper intelligibility of speech and music appreciation are eliminated. Other residents of the hospital ward (or household) will appreciate the fact that the TV volume doesn’t disturb them. The transmitter pairs seamlessly with Wear & Hear assistive hearing headsets, ensuring that each viewer benefits from personalized audio that can be fine-tuned in real-time using the dedicated W&H BeHear smartphone app.

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