You may have seen other products that use the same form factor as BeHear PROXY. However, although the industrial design is the same, the electronics inside, feature set, and audio performance are different.

PROXY supports the following features which are non-existent in the generic products with the same form factor:

• ListenThrough^TM for ambient sound transparency during music playback, keeping you safe and alert
• SonicVibrance^TM which enriches the stereo listening experience during music playback
• EasyListen^TM which slows down speech during phone calls for improved intelligibility
• Alango’s personal hearing technology for ambient sound amplification

In addition, PROXY uses Alango’s proprietary DSP software for remote voice communication (mobile phone calls) with significant improvement of sound quality compared to standard solutions used in generic products. This is especially important for phone conversations heard through loudspeakers.

BeHear PROXY weighs 9 ounces (256g). It fits comfortably around your neck and rests on your collar bone.

1. To connect your BeHear headset to a Windows PC desktop computer, first you must place the headset into pairing mode (when the headset is OFF, press the power button for several seconds until the LED flashes alternating red and blue lights).
2. Then (and only then!) go to Settings > Bluetooth & other devices on your Windows PC.
3. Click the “Add Bluetooth or other device” option
   
4. Click “Bluetooth”:
   
5. Your BeHear headset will appear as an audio device in the list next to a “headphone” icon. Click on this device name to connect:
   

Note: If you don’t follow the sequence detailed above, and instead start searching for new device in the PC while your headset is simply ON (not in pairing mode), BeHear will appear in the list as unknown device, with no “audio” under the name and no “headphone” icon next to it. Connecting to this device will not activate BeHear as a headphone/headset.

Yes, our assistive hearing headsets are designed to give you personalized amplification for computer-generated audio and conference calls, as well as live conversations.

For conference calls with apps such as Skype, Zoom, MS Teams, Google Meet, and WebEx, you will simply need to pair the BeHear headset with the sound source (smartphone or computer) and select BeHear in the conference platform’s audio settings.

1. As the headset can be connected to two devices at any one time, you need to make sure it’s not currently channeling the audio from any other device you may have connected (iPad/tablet/HearLink, etc.)
2. In order to make sure your headset is connected to the computer, double-click the speaker icon on the Windows lower menu bar.  
   The name that appears should be “BeHear” and not “Speakers”. If you see the name “Speakers” click the ^ (arrow). If the BeHear is connected properly you will be able to see it listed under the list of playback devices. Choose the “Headset” option.
3. When connecting to a desktop / Windows computer, the BeHear headset can appear in two different listings, once as a “Headset” and once as “Headphones”.
4. Only the “Headset” listing will enable the BeHear microphones to transmit (the “HeadPhones” setting uses BeHear as a speaker only). Try switching between these two options.
5. If you are using a communication application, such as Skype or Zoom, it is not enough to specify in the computer settings that the BeHear headset should be the audio device. You will also need to specify it in the communication application’s audio settings.